Contact Us

Get In Touch

Have questions about our seafood products, shipping, orders or sourcing? Our support team is ready to assist you.

Merchant Name: BENJAMIN THORNFIELD

Customer Support Email: info@benjhub.shop

Phone: +64 21 609 472

Business Address: 37 Main Street, West Gore, Gore 9710, New Zealand

Support Hours: Monday to Friday, 9:00 AM – 5:00 PM NZST
We aim to reply to all emails within 24 business hours.

Fill out the form below, and we will get back to you shortly.

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.